How To Be a Great Boss
A Larry Johnson Webinar
Date: April 13, 2011
Time: 1:00 PM Eastern
12:00 PM Central
11:00 AM Mountain
10:00 AM Pacific
Cost: $199
This lively presentation will give you tools that will inspire your team to go the extra mile for your customers and produce more for your organization.
You'll learn how to raise your team's productivity, increase customer satisfaction, reduce staff turn-over, and enhance employee morale. The program is based on solid research that shows what you can actually do to make a significant, positive impact on the performance of your team.
This is a repeat of the How To Be A Great Boss program presented last year. If you were a participant in that program, and wish to have a review, you can attend this one for FREE! If you haven't attended yet, this is your chance to learn some effective tools to be a better manager of people.
You will learn how to:
- Provide the top six proven workplace factors that will maximize employee performance
- Apply three Critical Do's and Don'ts that can make or break your team's spirit
- Build a team culture where people will want to excel
- Lift your team's sights while expanding your own
- Challenge your employees to exceed expectations
- Apply the principle of mutual reciprocity to employee relations
- Understand one secret principle that will create employee loyalty toward you and your organization
Enjoy the convenience of learning from your office or home. All you'll need is a computer and a telephone. Best of all, your fee includes everyone in your office or location who can listen on a speaker phone and monitor the slides on a computer.
Plus: A comprehensive handout in pdf form that will be e-mailed to you prior to the program.
BONUS: You will get your specific questions addressed in a live Q&A immediately following the presentation.
What People Have Said About Larry Johnson and his How To Be A Great Boss:
"Very practical and concise - lots of fun." Tom Donovan, VP of Distribution, Koch International, Port Washington, NY.
"Excellent speaker, great content. Simple conversation, simple advice, simple rules." Theresa MacPhee, Customer Service Manager, MTT, Halifax, NS.
"Larry was passionate and involved in the presentation. BEST SESSION SO FAR AT THIS CONFERENCE" Ruth Ginsberg, President, California Closets.
"Great presenter! Excellent use of humor & story to make presentation come alive. Thank you." Kim Kelley, Customer Service Manager, Avista Advantage, Spokane, WA.
"It was great to hear from other about ways they reward and motivate others. It was also good to learn about the INTANGIBLES!" Deborah Pollock, System Analyst, Texas Comptroller, Austin, TX.
"Larry is very inspirational. Great humor!" Ruth Clark, Director of the Call Center, Bodek & Rhodes, Philidelphia, PA.
"I appreciate the real-world examples and the audience interaction - an excellent speaker - motivational and engaging. Thank you for allowing us to share ideas." Mary L. Clement, Sr. Program Manager, Nortel Networks, RTP, NC.
"Great energy for an end-of-day session. I liked the interaction with the group. Took back motivational ideas and DO'S AND DON'TS." Loralee Stickel, Mgr. of Business Development, Interactive Data.
YOUR SPEAKER
Since 1986, Larry Johnson has been president of a successful international management development firm. Before that, he spent three years in health care administration and six years in public sector management.
His clients include Nordstrom Department Stores, Aetna Insurance, Harley-Davidson, Ford, American Express, The HON Company, Lloyds of London, and JP Morgan Chase Bank.
Larry has written more than forty articles (published in professional journals) on the topics of leadership, people management, customer service, and changing corporate culture. He is the co-author of Absolute Honesty: Building A Corporate Culture That Values Straight Talk and Rewards Integrity (published by AMACOM Books, the publishing arm of the American Management Association).
Larry holds the designation of CSP (Certified Speaking Professional) from the National Speakers Association (NSA). This honor has been earned by less than 10% of the 3500 members of NSA.
If you have questions, please call me at 800-836-6599 or email me at larry@johnsontraininggroup.com.
Date: April 13, 2011
Time: 1:00 PM Eastern
12:00 PM Central
11:00 AM Mountain
10:00 AM Pacific
Cost: $199
I hope you will join us on April 13 for an engaging and profitable learning experience.
Sincerely,
Larry Johnson, CSP
